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Written for the person holding the nail gun

We are a small agency that builds and runs software for home-service contractors, so most of what is here comes out of a real conversation with a real fence builder or pressure washer who was losing money in a specific, fixable place. Every number we cite is sourced or labelled as our own assumption. Nothing here requires you to buy anything.

A contractor website analytics view showing 214 visitors and only 3 form submissions, with a flat line of leads under tall bars of traffic
Websites

An FAQ Page Built From the Questions Customers Really Ask

An FAQ page earns its place when it answers the questions your phone and inbox already get, with numbers and limits. How to collect them, write answers people trust, decide what goes on the service pages instead, and why Google no longer shows FAQ rich results at all.

A contractor website analytics view showing 214 visitors and only 3 form submissions, with a flat line of leads under tall bars of traffic
Websites

Should a Contractor Blog? What Actually Helps

A blog brings in work only when each post answers a question your customers really ask, from what you know. What Google says it rewards, what it treats as spam, why the Business Profile matters more for near-me searches, and a pace you can keep.

A contractor website analytics view showing 214 visitors and only 3 form submissions, with a flat line of leads under tall bars of traffic
Websites

AI-Written Website Content: What Google Actually Says

Google does not ban AI-written pages; it rewards useful ones and treats mass-produced pages as spam however they were made. What its 2023 guidance and 2024 spam policy say, the false claims and fake reviews a draft can slip in, and how to use a tool without losing what makes your site yours.

A contractor website analytics view showing 214 visitors and only 3 form submissions, with a flat line of leads under tall bars of traffic
Websites

The About Page: License, Insurance and Real Faces

Homeowners are told to check your license, your insurance and your name before they hire you. An About page that answers those checks first: what to show, the claims you must be able to prove, the word California bans, and why the photos should be of your real crew.

A contractor website analytics view showing 214 visitors and only 3 form submissions, with a flat line of leads under tall bars of traffic
Websites

The Stock Photo Letter: Copyright and Your Website's Images

A letter demands payment for a photo on your website. Why an image found online is not free, what statutory damages and registration mean, how the Copyright Claims Board works, how to tell a real demand from a scam, and where to get photos you may use.

Field Notes by email

One email a week with the week's Field Notes. Unsubscribe in one click. We never sell or share your address.

We email you a link to confirm first. What we keep, and for how long.

What we write about

Six subjects, because those are the six places we watch contractors lose money.

What you will find here

  • Real arithmetic you can check, with the assumptions labelled
  • Advice that works whether or not you ever buy from us
  • Competitor pricing quoted from public pages, with the date on it
  • Short posts. Five to seven minutes, written to be read at lunch

What you will not

  • Invented customer quotes or made-up success metrics
  • “10 Growth Hacks” posts written to catch a search phrase
  • Statistics with no source and a suspiciously round number
  • A pop-up asking for your email before you have read a sentence

Got a question we should answer?

If something on the business side of your trade is costing you money and nobody has written it down clearly, send it over. We would rather write the post you actually need than guess at a topic. No email capture required — just ask.

Reading about it is step one.

Step two takes about thirty minutes: instant quotes on your site, and every missed call logged and answered from one inbox. Free for 30 days, no card.