Illustration. The email goes once review requests are switched on for your account (not switched on for new accounts yet) and your Google link and your business’s mailing address are on the account; the text goes once your texting registration clears, like every text on the platform.
You do good work. The internet has no idea.
Asking for a review face to face feels like asking for a tip. So it is easy not to ask, or to ask only once in a while when you remember, and then the reviews that do come in are often the angry ones — because anger writes itself and gratitude needs a nudge.
The outfit with sixty reviews is not sixty times better than you. Somebody there asks every customer, every time, the same day the job wraps. That is the whole secret, and it is a boring one.
HurraBell does the asking. Mark the job done — from the inbox, from your phone, or from Jobber, Housecall Pro or a Google Sheet through Zapier — and the customer gets one request in your words with a link straight to your Google review page, then one email reminder if she has not opened it. That is all it does, and it does it for every customer.
From “job done” to a review request, without you writing anything
Four steps. The first happens once.
Paste your Google review link
The one Google gives you under "Ask for reviews". We accept exactly that link and nothing else — never a Yelp link, which Yelp penalises, and never a link that could send your customer somewhere else. Your business's mailing address goes on the Account page once too — the law puts it at the foot of every email.
Mark the job done
A button on the customer's conversation in your inbox, a phone-friendly form for jobs that never came through the site, or a job-completed hook your job software can call through Zapier — Jobber, Housecall Pro, a Google Sheet.
The request goes, in your words
An email once the delay is up (an hour, unless you change it) and, where the customer ticked the box on your quote form or visit booking agreeing to a review-request text, a text carrying your Google link itself, once your own texting number is live. Both wait for a decent hour — the email between seven in the morning and nine at night, the text between nine in the morning and eight at night and never on a weekend or a holiday — so a job finished late in the evening gets the email soon after seven the next morning and the text at nine.
One reminder, then silence
Three days on, one email reminder — unless she has already opened the link or got back in touch, in which case nothing. You see every open in the log, marked honestly: an opened link is not proof of a review.
Short, plain, and yours.
This is what a customer gets unless you change it:
“Hi Maria, thanks for choosing Copperworks Plumbing. Would you share your experience? https://g.page/r/…/review Reply STOP to opt out.”
Change any of it. Three fill-ins — the customer’s first name, your business name and your link — and the page shows you the finished text and email exactly as a customer would get them, checked the same way the sender checks them:
Why everyone gets asked
The tempting version of this product asks only the customers you think were happy. Google’s review policy forbids it, the FTC’s 2024 rule on reviews treats it as deceptive, and it quietly turns your rating into a lie you have to keep telling.
So HurraBell asks every finished job. If a job genuinely should not get a request — the customer asked not to be contacted, it was not really a completed job, a duplicate, a test — you skip it from the inbox with a reason from a short list, and the log keeps the reason.
A customer who opted out is not asked, one who declined texts gets no text, and nobody is asked twice inside six months, by text or by email, whatever button anyone presses. The rules live in the sender, not in your memory.
What $49 a month gets you
Podium’s entry plan (Core) is listed at $399 a month on a 12-month term (Podium price page (opens in a new tab), checked October 2026).
Your Google link, not ours
The text carries your own Google review link. A shared tracking domain in every contractor's texts is what carriers filter and what customers read as phishing, so we do not put one in.
A tracked link in the email
The email carries a link of ours that opens your Google page and records the open, so the reminder can stop itself. Scanners and link previews are told apart from people, and an open is never called a review.
Sent at a decent hour
A text waits for the customer's morning, never goes late at night, and never goes on a weekend or on a day that is a legal holiday anywhere in the country. The email waits for a decent hour too, out of courtesy rather than law.
One conversation
The request, the reminder, the open and the customer's reply all land on the same thread as her quote and her missed call. Job done is a button on that thread.
Ask from your phone
A job that never touched the website — a referral, a cash job — gets a request from a form built for a phone in a truck: name, mobile or email, one tick to confirm she gave you the number for this job and agreed to texts about it.
Your job software can do the asking
A job-completed hook with a key you make once. Jobber, Housecall Pro and Google Sheets reach it through Zapier; anything that can post can call it. The same job twice is one request, never two.
A log you can defend
Every job asked, where the request came from, what went by text, by email and as the reminder, and whether the link was opened — with a CSV export of it all — plus every skip with its reason and who skipped it. The consent records sit with the rest of the platform's and are only ever added to, never edited.
Opt-outs shared with everything else
A STOP to a review text stops every text from your account to that number, across all four products, and an unsubscribe on the email does the same for email. One list, one rule.
No review management, on purpose
We do not reply to reviews for you, do not manage your listing, and do not filter who gets asked. That is Podium's business and it is why they charge what they charge.
Against the other review tools
Listed prices, checked October 2026, from the Podium (opens in a new tab), NiceJob (opens in a new tab) and Jobber (opens in a new tab) price pages.
| Feature | HurraBell | Podium | NiceJob | Jobber Reviews |
|---|---|---|---|---|
| Monthly cost | $49 | $399–599/mo, 12-month term | From $75 | Inside a $99 marketing add-on, on top of a Jobber plan |
We compare them on their listed prices only. Here is what HurraBell does once review requests are switched on for your account. It asks the customer on every finished job, and skipping one needs a logged reason. It sends an email, and a text only once your own texting number is live and only with recorded consent. It sends one reminder, by email, which stops when the link is opened. It does not reply to or manage reviews, on purpose. It is sized for a 1–5 truck shop, and it comes in the Bundle, $199 for all four tools.
The fair version: Podium, NiceJob and the like are built to do much more than ask for reviews. If you have a marketing manager and a review strategy, one of them may be the right spend. HurraBell is for the shop whose review strategy is “we should really ask more”.
The rules are strict. That is why the product is narrow.
A review request by text goes only to a customer who ticked the box on your quote form or visit booking agreeing to a review-request text, and the platform keeps that record; a call, a text from her, the box for texts about her quote or your team’s word that she gave the number for the job is not enough for this one, so she gets the email instead. STOP works on every text and is honoured across everything your number sends. Texts wait for a decent hour in her time zone and never go on a holiday. The request itself is your registered business texting its own customer about work it did, which is the ordinary kind of texting the carriers expect.
On the review side the rules come from Google and, since 2024, the FTC: no incentives, no steering, no asking only the happy ones, no writing it for them. The sender refuses wording that breaks the first two and the product simply has no button for the other two.
Read the Compliance DetailsThings we deliberately do not build
One plan, everything
It starts with 30 days free. No credit card, no setup fee, cancel from the dashboard.
The Tailgate Office™ Bundle
Only need the review requests? After the trial you can keep HurraBell on its own at $49/mo.
Want to read the request before you buy? Start the free trial and paste your Google link; once review requests are switched on for your account (not yet for new accounts), the HurraBell page shows the exact text and email a customer would get, in your words, checked the way the sender checks them.
The office your truck never had.
Set it up tonight. It quotes tomorrow's leads, and every missed call you log gets answered from one inbox. Free for 30 days, no card required.