Two ways that always work
(301) 268-1943
Monday to Friday, 8am–6pm Eastern. Outside those hours leave a message and you will hear back the next business morning — from a person who read it.
support@tailgateoffice.com
Goes to the whole team, not an autoresponder. Typical reply is inside the hour during business hours, always the same business day.
What actually happens when you call
We are a small company. That is the reason this list is short and true rather than a service-level agreement.
It rings on a desk
Not a call center, not an overseas queue. It rings where the product gets built. Somebody picks it up, usually in two rings, and gives you their actual name.
You get a straight answer
Including "no." If you take four calls a month and answer all of them, we will tell you that missed-call text-back is not worth $49 to you. We would rather lose the sale than the trust.
Nobody chases you
One reply, one follow-up if you asked for one, and that is it. No twelve-email drip sequence, no "just circling back," no sales rep assigned to your file.
Same day, every time
Business-day response is the one promise we make, and it applies to sales questions, support and partner enquiries equally. Most get handled inside an hour.
Two reasons people get in touch
Pick the one that fits and skip a step. Or ignore both and use the form — it all reaches the same small team. Web agency? The partner program is by invitation while we grow the direct business; write to support@tailgateoffice.com.
Start a trial
You run the trucks and you want to try it. Thirty days, no credit card, no setup fee, and you can pause for the winter instead of cancelling. Setup runs about thirty minutes.
Or pick just the tools you want on the pricing page.
Support
Already a customer and something is wrong — quotes pricing oddly, a widget that will not load, a text-back that queued when you expected it to go. Call first if it is urgent; that is faster than anything you can type.
Urgent? (301) 268-1943.
Or just write it here
Lands in our own dashboard, where a person reads it — the same person who answers the email address above. We only use what you type to answer you: no list-selling, no spam, no robo-calls.
Things that are already answered
If your question is one of these, the page is faster than we are. Ask us anyway if you would rather hear it from a person.
What does it cost?
NapkinPrice™ $99, CallMitt™ $49, CrewFunnel™ $69, HurraBell™ $49, or all four for $199 a month. No setup fee, no contract. It is all printed on the pricing page.
See PricingHow does it compare?
Against ResponsiBid, Podium, Team Engine, QuoteIQ and GoHighLevel, with prices quoted from their public pages and dated.
Compare AlternativesIs texting customers legal?
Yes, when they contacted you first. A2P 10DLC registration and STOP handling are our job, not yours — and the whole thing, including exactly which parts are running today, is explained in plain English.
Read the Compliance PageEverything else
Trials, cancelling, seasonal pause, integrations, which tool fits your trade, whether it works on your website.
Read the FAQYou can also just skip the conversation.
Thirty days free, no credit card, no setup fee, cancel from the dashboard. Call us only if you actually want to.