Two ways that always work
support@tailgateoffice.com
Goes to the same small team that builds the product, and the answer comes back to you by email.
The form on this page
Lands in the same place as an email, and the answer goes to the address you give.
What actually happens when you write
We are a small company. That is the reason this list is short and true rather than a service-level agreement.
It reaches the people who build it
Not a call center, not an overseas queue. It lands where the product gets built, and a person reads and answers anything about money, cancelling, legal matters or your data.
You get a straight answer
Including "no." If you take four calls a month and answer all of them, we will tell you that missed-call text-back is not worth $49 to you. We would rather lose the sale than the trust.
Nobody chases you
One reply, one follow-up if you asked for one, and that is it. No twelve-email drip sequence, no "just circling back," no sales rep assigned to your file.
Everything in writing
Sales questions, support and partner enquiries all get their answer by email, so you have it in writing and can read it when you are off the roof.
Two reasons people get in touch
Pick the one that fits and skip a step. Or ignore both and use the form — it all reaches the same small team. Web agency? The partner program is by invitation while we grow the direct business; write to support@tailgateoffice.com.
Start a trial
You run the trucks and you want to try it. Thirty days, no credit card, no setup fee, and you can pause for the winter instead of cancelling. Setup runs about thirty minutes.
The trial has all four tools; you choose a plan only if you stay. Prices are on the pricing page.
Support
Already a customer and something is wrong — quotes pricing oddly, a widget that will not load, a text-back that queued when you expected it to go. Say what you see and when it started; that gets it to the right fix fastest.
Or just write it here
Lands in our own dashboard, in the same place as the email address above, and the answer comes back by email. We only use what you type to answer you: no list-selling, no spam, no robo-calls.
Things that are already answered
If your question is one of these, the page is faster than we are. Ask us anyway if the page does not settle it.
What does it cost?
NapkinPrice™ $99, CallMitt™ $49, CrewFunnel™ $69, HurraBell™ $49, or all four for $199 a month. No setup fee, no contract. It is all printed on the pricing page.
See PricingHow does it compare?
Against ResponsiBid, Podium, Team Engine, QuoteIQ and GoHighLevel, with prices quoted from their public pages and dated.
Compare AlternativesIs texting customers legal?
Yes, when they contacted you first. A2P 10DLC registration and STOP handling are our job, not yours — and the whole thing, including exactly which parts are running today, is explained in plain English.
Read the Compliance PageEverything else
Trials, cancelling, seasonal pause, integrations, which tool fits your trade, whether it works on your website.
Read the FAQYou can also just skip the conversation.
Thirty days free, no credit card, no setup fee, cancel from the dashboard. Write to us only if you actually want to.