One bill. No setup fee. Cancel from the dashboard.

No. Every plan is month to month. There is no term, no auto-renewing 12-month agreement, and no notice period. Podium sells its plans on a 12-month term that renews automatically (Podium’s price page (opens in a new tab) and Terms of Service (opens in a new tab), checked October 2026); if you have ever tried to leave one mid-term you already know why we do not do that. Prepay a year if you want the two free months — that is invoiced today. If you cancel, a monthly plan runs to the end of its month and a prepaid year to the end of its year, then it stops; no day after that is billed, and unused time is not refunded.

Nothing automatic, because we never took a card. And the trial extends itself first: if your carrier registration is still pending near the end, or you have not had a real quote or call yet, you get more time and your dashboard says why. About five days before the end you get an email from us with the end date and a short check-in asking how the trial went and what you think of the price (cancel before then and the check-in comes once, just after); one more email goes out on the last day. If you want to keep going, you press Activate on your Billing page and we set up billing (by invoice today, by card once our processor is connected). If you do nothing, the account goes read-only — the widget stops quoting and the text-back stops queuing, but nothing is deleted.

Your pricing rules, message history and applicant pool sit there for 90 days in case you come back. No one from sales will call you about it.

Not for unused time. The 30-day trial is free and needs no card, so you can see whether it works before you pay anything. After that, cancel whenever you like: a paid plan, monthly or annual, runs to the end of the billing period you are in and then stops. No day after it is billed, and the days or months in between are not refunded.

A payment made by mistake, such as the same invoice paid twice, is sent back in full. Billing is by invoice until our payment processor is connected, so nothing is charged to a card today.

You keep the one you have, and the text-back gets one of its own. Your existing business number stays exactly where it is with your existing carrier and keeps ringing as it does now — nothing is ported. CallMitt replies from your own texting number: a local number in your area code, registered to your business once your carrier registration is approved. Nothing has been filed for anyone yet; it is filed when texting goes live. US carriers do not let texting software send from a number on a mobile plan, which is what many contractors run the business on, so the caller dials one number and hears back from another. It works because the text opens with your business name and thanks them for calling.

What the texting number costs is the carriers’ fee, at cost, and the next answer spells it out. If you would rather run a separate tracking number for a specific ad campaign, we will set one up once numbers are live, and it carries the carrier’s monthly fee too. Either way the number is registered to your business, and if you leave you can take it with you to the carrier you choose.

Yes, and all of them are the carriers’ own charges passed through at cost — we add nothing to them, and Tailgate Office has no setup fee of its own. Every US carrier makes a business register before it texts, and charges for it: that one-time registration (registering your business, the carriers’ review of what you send, the campaign’s first three months, which the carriers charge when it is filed, your texting number through the trial, and a small prepaid credit of $3.00 for your texts and calls during the trial) is $29.10 plus applicable sales tax ($30.60 for a sole proprietor with no EIN, whose brand and campaign the carriers price differently), paid once through the setup guide as soon as we switch payment on — nothing is filed with the carriers until it is paid. A registration paid before we know whether Telnyx, our texting provider, charges $0.03 for assigning its number to its campaign also carries that $0.03, a one-time charge Telnyx lists in its technical documentation but not on its price list; it is refunded if it is not charged. The carriers’ fees in it are non-refundable once the carriers have charged them, and a part they never charge is refunded; the credit is not a fee (the next paragraph says what happens to it). If the carriers reject it, the re-file is yours too, at their price and paid before it goes in, even when what they rejected is the campaign wording we write: we tell you exactly what they said and correct our wording first. A campaign re-file is $19.50 (their review again and the new campaign’s first three months; $25.50 for a sole proprietor, whose registration holds one campaign, so the details are registered again with it) and re-registering your business details is $4.50 ($4.50 for a sole proprietor). That is why the setup guide checks your business details, and shows you every word we will file, before anything goes in. After that the carriers charge $2.60 a month ($3.10 for a sole proprietor) for your texting number and campaign at their current rates (the campaign from its fourth month), itemised at cost on your invoice once billing is live. The registration, campaign and number fees are the ones Telnyx, our texting provider, publishes (Telnyx price list (opens in a new tab), checked October 2026).

The texts and calls on your own number are at cost too: the carriers’ price for each text and each minute, with nothing added. During the trial they come out of that prepaid credit, and whatever is left goes onto your first invoice, or back to you if you leave; after the trial they are one line on your invoice, “Texts and calls, at cost”. More detail on the compliance page.

A subscription covers one business: one website widget, one main business number, one applicant pool, unlimited people logging in. If your second location has its own phone number, its own crew and its own pricing, that is a second subscription.

If it is really one operation with two yards and one phone line, it is one subscription. If you are somewhere in between, or you are running four or more locations, email us at support@tailgateoffice.com and we will quote it fairly rather than making you guess from a table.

No. Hit Pause on your Billing page for up to four months a calendar year with no charge of ours. Quoting and text-back stop, our own billing stops, and everything you configured stays intact — number, pricing rules, message history, applicant pool. If you have your own texting number, the carriers’ monthly fees for it and its campaign run on while you are paused: the bill that starts your plan again carries them, at cost.

Un-pause with one click when the season turns. This is deliberately better than ResponsiBid, which charges $50 a month to pause for up to four months a year (ResponsiBid price page (opens in a new tab), checked October 2026), because charging a snow guy in July for a product he is not using is not a business model we want to defend.

Nothing but your attention for half an hour. Run us in parallel for the 30-day trial — your old system keeps doing its thing while ours sits on the same website and leaves your business number alone. Send us your current price book in whatever form it exists (spreadsheet, screenshots, a photo of a clipboard) and we will load your pricing rules for you at no charge.

Then cancel the other one at the end of your term. We do not need you to burn a bridge before you have seen ours hold weight. See the honest comparison, including the cases where you should stay put.

Yes. Everyone starts with everything: the free trial has all four tools and the office. At the end you keep the Tailgate Office Bundle at $199, or say which tool you want on its own at its own price (NapkinPrice $99, CallMitt $49, CrewFunnel $69, HurraBell $49). Tick another tool on your Billing page any time and you pay the prices added together; once they add up to $199 you are on the Bundle, with all four and the office. The change takes effect immediately and we settle the difference on your next invoice. You never pay twice for the same days.

Billing is by invoice today. The trial takes no card and there is no payment processor connected: when you activate, a person sends you an invoice for the month, payable by check or ACH with no fee, and nothing is ever charged to a card automatically. If card billing is connected one day, this is how it would work.

Visa, Mastercard, Amex, Discover and ACH from a business checking account. Billing runs on the same calendar day each month, and the receipt lands in your email with a plain-language line item, not a code. Annual prepay can also be paid by check if your bookkeeper prefers it — ask by email and we will send an invoice.

Annual prepay is two months free, on every plan. Beyond that we do not run a maze of discount codes — the price is already set where a one-truck operation can carry it. If you are a franchise group or a trade association bringing more than ten businesses, email support@tailgateoffice.com and we will set up a group rate.

If we ever raise the list price, existing accounts keep the rate they signed up at for at least 12 months and we tell you in writing 60 days before anything changes. New features do not trigger a new tier — they turn on in the plan you already have. Anything else would make the “no contract” promise meaningless.