One bill. No setup fee. Cancel from the dashboard.

No. Every plan is month to month. There is no term, no auto-renewing 12-month agreement, and no notice period. Podium is typically sold on an annual contract and Team Engine is quoted as an annual agreement; if you have ever tried to leave one mid-term you already know why we do not do that. Prepay a year if you want the two free months — that is invoiced today — and even then we refund the unused months if you leave.

Nothing automatic, because we never took a card. And the trial extends itself first: if your carrier registration is still pending near the end, or you have not had a real quote or call yet, you get more time and your dashboard says why. About five days before the end you get an email from us with the end date, and a person gets in touch as well; one more email goes out on the last day. If you want to keep going, you press Activate on your Billing page and we set up billing (by invoice today, by card once our processor is connected). If you do nothing, the account goes read-only — the widget stops quoting and the text-back stops queuing, but nothing is deleted.

Your pricing rules, message history and applicant pool sit there for 90 days in case you come back. No one from sales will call you six times about it.

Yes. Nothing has charged you yet — billing is by invoice until our payment processor is connected. Once it is live: if you get charged for a month you did not mean to use, email support within 30 days of the charge and we refund it in full. No form, no reason required, no retention script.

Annual prepays are refunded for whole unused months at the regular monthly rate. We would rather give the money back than have you tell the guys at the supply house that we kept it.

You keep the one you have, and the text-back gets one of its own. Your existing business number stays exactly where it is with your existing carrier and keeps ringing as it does now — nothing is ported. CallMitt replies from your own texting number: a local number in your area code, registered to your business once your carrier registration is approved. Nothing has been filed for anyone yet; it is filed when texting goes live. US carriers do not let texting software send from a number on a mobile plan, which is what most contractors run the business on, so the caller dials one number and hears back from another. It works because the text opens with your business name and thanks them for calling.

What the texting number costs is the carriers’ fee, at cost, and the next answer spells it out. If you would rather run a separate tracking number for a specific ad campaign, we will set one up once numbers are live, and it carries the carrier’s monthly fee too. Either way the number is registered to your business, and if you leave you can take it with you to the carrier you choose.

One kind, and it is the carriers’, not ours. Every US carrier makes a business register before it texts, and charges for it: about $20 once for the brand and campaign registration and under $3 a month for your texting number and campaign, at the carriers’ September 2026 rates, plus sales tax where it applies. Those fees are yours. You pay them at cost, with your own payment method, when your registration is filed; we file it, we add nothing to it, and Tailgate Office™ has no setup fee of its own. The texts themselves — text-backs, quote alerts, applicant conversations and reminders — are covered by your plan at contractor volume.

Two footnotes. If the carriers reject a filing, their vetting fee is charged again when it is resubmitted, which is why the form checks your business details before anything goes in. And the one caveat from the honesty list above: if you started blasting tens of thousands of marketing messages a month we would have to talk about it first. Normal missed-call and quote traffic is nowhere near that. More detail on the compliance page.

A subscription covers one business: one website widget, one main business number, one applicant pool, unlimited people logging in. If your second location has its own phone number, its own crew and its own pricing, that is a second subscription.

If it is really one operation with two yards and one phone line, it is one subscription. If you are somewhere in between, or you are running four or more locations, call us at (301) 268-1943 and we will quote it fairly rather than making you guess from a table.

No. Hit Pause on your Billing page for up to four months a calendar year at no charge. Quoting and text-back stop, billing stops, and everything you configured stays intact — number, pricing rules, message history, applicant pool.

Un-pause with one click when the season turns. This is deliberately better than the roughly $50 a month ResponsiBid charges to hold a seasonal account, because charging a snow guy in July for a product he is not using is not a business model we want to defend.

Nothing but your attention for half an hour. Run us in parallel for the 30-day trial — your old system keeps doing its thing while ours sits on the same website and leaves your business number alone. Send us your current price book in whatever form it exists (spreadsheet, screenshots, a photo of a clipboard) and we will load your pricing rules for you at no charge.

Then cancel the other one at the end of your term. We do not need you to burn a bridge before you have seen ours hold weight. See the honest comparison, including the cases where you should stay put.

Yes. Everyone starts with everything: the free trial has all four tools and the office. At the end you keep the Tailgate Office Bundle at $199, or say which tool you want on its own at its own price (NapkinPrice $99, CallMitt $49, CrewFunnel $69, HurraBell $49). Tick another tool on your Billing page any time and you pay the prices added together; once they add up to $199 you are on the Bundle, with all four and the office. The change takes effect immediately and we settle the difference on your next invoice. You never pay twice for the same days.

Billing is by invoice today. The trial takes no card and there is no payment processor connected: when you activate, a person sends you an invoice for the month, payable by check or ACH with no fee, and nothing is ever charged to a card automatically. If card billing is connected one day, this is how it would work.

Visa, Mastercard, Amex, Discover and ACH from a business checking account. Billing runs on the same calendar day each month, and the receipt lands in your email with a plain-language line item, not a code. Annual prepay can also be paid by check if your bookkeeper prefers it — call and we will send an invoice.

Annual prepay is two months free, on every plan. Beyond that we do not run a maze of discount codes — the price is already set where a one-truck operation can carry it. If you are a franchise group or a trade association bringing more than ten businesses, email support@tailgateoffice.com and we will set up a group rate.

If we ever raise the list price, existing accounts keep the rate they signed up at for at least 12 months and we tell you in writing 60 days before anything changes. New features do not trigger a new tier — they turn on in the plan you already have. Anything else would make the “no contract” promise meaningless.